Refund Policy

Thank you for shopping with Jersey Girl Custom Tees. We want you to be completely satisfied with your purchase. Please let us know if you are not happy with your order. After we're done crying, we'll do whatever we can to make it right.

Returns

Due to the personalized nature of our products, we are unable to accept returns.

Refunds

Eligibility

In lieu of replacement, refunds are available for products that are defective, damaged, or incorrect upon arrival. Please contact us within 14 days of receiving your order to initiate a refund.

Return Process

To initiate a refund, please email us at help@jerseygirlcustomtees.com with your order number and reason for the return. Please note, due to the personalized nature of our products, we are unable to accept returns for products that are not defective, damaged or incorrect.

Refunds

Approved refunds will be processed within 7-10 business days. Refunds will only be issued to the original method of payment. 

Exchanges

We can only replace items if they are defective, damaged or incorrect. To request an exchange, please contact us within 14 days of receipt of your order.

Contact Us

If you have any questions about this refund policy, please contact us at:

Jersey Girl Custom Tees
Email: help@jerseygirlcustomtees.com
Phone: